Frequently Asked Questions

Is the product safe to use ?

Yes, Ofcourse ! Light Up is committed to delivering clean and safe skincare to your beauty countertops. Every Light Up product undergoes rigorous patch testing for irritants and allergens on humans and is dermatologically tested for safety and is certified to be non-irritant.

Despite this, we still recommend that customers patch test the product and discontinue, should any irritation arise.

Are your products tested on animals ?

Never ! We don’t believe in causing harm to animals and ensure that our products are tested only on millennials like you and I

Is it normal to feel slight tingling when using certain products ?

We use high percentages of natural actives so that our products achieve what they are designed to do : convert your skin into a smooth, hydrated and radiant canvas.

Slight tingling is perfectly normal as your skin adjusts to new ingredients such as Vitamin C derivatives (Tetrahexyldecyl Ascorbate, Ethyl Ascorbic Acid), Milk Peptides, Chlorophyll, Spirulina, R.U.M Complex (Rice, Urad, Moong), Goat’s Milk, Marigold, New Zealand Glacial Clay and Bio-Retinols.

The trick is to start with thin layers of application and increase frequency and quantity of usage as your skin gets used to our formulations. But needless to say, you will start seeing results from Day 1 !

Do you use parabens or sulphates or any other toxic substances ?

We strictly adhere to our 10 Clean Commandments . Our products are completely free from 8 toxic substances such as parabens, sulphates, urea, talc, hydroquinone, alcohol, phthalates and mineral oil. Learn more about our Clean Commandments.

Are your products safe to use on pregnant or nursing women ?

The entire range of Light Up products is safe to use on pregnant or nursing women. However, to err on the side of caution is always good . We still recommend that you consult your doctor before initiating any changes to your skincare regimen.

Where can we learn more about the ingredients you use ?

We are incredibly passionate about the superfoods, retinols, peptides and other amazing ingredients we have blended into our formulations.

You can learn more about this on our Superfoods page and our Ingredient Glossary.

What is the expiry date of your products ?

Our range is safe to use for upto 2 years from the date of manufacturing. It’s always best to store our products in a cool dry place away from direct sunlight in order to lengthen the shelf life.

Where are your products available?

Our products are available currently at Amazon and Nykaa. You can also visit these pages by clicking on the link to buy on the respective product pages on our website.